VoiceObjects Announces Next Generation of its Voice Application Management System - VoiceObjects X5

COLOGNE, Germany and BOSTON - VoiceObjects released VoiceObjects X5, a VAMS that features a scalable server architecture.

With more than 300 enhancements, VoiceObjects X5 allows businesspeople to manage, control and maintain voice application services throughout the application life cycle. VoiceObjects X5 is based on open standards.  VoiceObjects X5's server architecture provides integrated IDE for voice user interfaces.

Using VoiceObjects X5, companies can create, test, deploy and analyze voice application services in one environment.  VoiceObjects X5's server technology offers multi-service, multi-tenant capabilities and cluster management. 

"We are impressed by the wide range of technical breakthroughs and business benefits provided by VoiceObjects X5. We haven't seen any other offering that matches it", stated Sven Klindworth, marketing manager contact routing solutions from T-Com. "The product features are key to success for our Voice Web Portal operation, through which T-Com business customers can offer voice-enabled self-service applications to their customer base. Particularly the multi-tiered architecture with VoiceObjects Server as the central dialog-processing hub connecting the VoiceXML-enabled IVR to the various customer-specific backend systems is mission-critical for us. The integrated cluster management combined with multi-tenancy support fulfils all our managed service requirements in terms of performance, reliability, and security. VoiceObjects X5 sets a new standard in the market for voice application management in carrier-grade environments."

"Application management is critical to maintaining optimal performance of voice applications in complex high availability and cluster environments," said Daniel Hong, voice business analyst at Datamonitor. "With VoiceObjects' release of X5, the vendor is certainly raising the industry bar in VAMS."

VoiceObjects X5 consists of VoiceObjects Server and VoiceObjects Desktop, both extensively enhanced in this release. Complemented by VoiceObjects Infostore,  VoiceObjects Analyzer and VoiceObjects XDK.

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