Biographical Information

Articles by Chin Lee

Speech On The Web: Speech Combines Telephone and Internet

Lucent Technologies is driving the convergence of the Internet and telephone networks to make accessing a business' services a better experience for customers through a choice of natural interfaces. The Natural Information Interface, demonstrated at the Council on Competitiveness' National Innovation Summit at MIT in March, combines advanced speech technologies with flexible Web and phone interfaces to create a true convergence of telephone and internet applications, making it possible for users to converse naturally with an automated system.