Kristie holds a Master of Science in Computer Science from Auburn University. Kristie’s experience includes writing a thesis, The Inside Out Approach: A Methodology for Voice Applications, and working on various speech applications for the United States Postal Service, UnitedHealth Group, DaimlerChrysler Corporation, and Wachovia Bank’s ATM Locator. She has also conducted many usability studies, and is active in developing grammars used in speech applications.