Chief Technology Officer - SpeechCycle, Inc.
Roberto Pieraccini is the CTO of SpeechCycle, the leader of technical support dialog systems. Roberto has been in speech technology for more than 25 years working at organizations such as CSELT (Italy), Bell Laboratories, AT&T Labs, SpeechWorks, and IBM Research. Visit www.thepieraccinis.com for more information and the list of publications.
The Great Divide
Comparing talking machines to humans is like comparing airplanes to eagles
Why We Don't Have HAL 9000...Yet
Speech is still a tool, and should be treated as such.