Biographical Information
Articles by Jessica Tsai
Emotional Intelligence
01 Oct 2008
Speech technology may have difficulty conveying emotion, but it can certainly detect it.
Nuance Leads In Burgeoning Healthcare Market
01 Aug 2008
A healthcare research firm evaluates both front- and back-end speech recognition solutions.
Marketers Can Create Personalized Voice Messages
31 Jul 2008
A text-to-speech solution from Callbright aims to improve efficiency and personalization of marketing broadcasts.
SoundBite Bites Back
23 Oct 2007
The initial public offering for on-demand voice messaging provider SoundBite Communications continues to be delayed due to accusations of patent infringement.
Speech Tech at the Tipping Point
21 Aug 2007
The renowned author of The Tipping Point and Blink speaks about how speech technologies can break the barrier and make their way to success.
New Voice-Recognition Technology to Improve Quality of Call Centers
27 Jun 2007
ATLANTA -- Nexidia yesterday launched the Language Assessor to help call center managers evaluate offshore agents on their ability to read, accuracy of pronunciation, and fluency .