Biographical Information
Kornel Laskowski
Principal Speech Scientist
Dr. Kornel Laskowski is Principal Speech Scientist at Voci Technologies, a leading speech analytics platform provider for enterprises. At Voci Technologies, he is working on audio processing and analytics.
Articles by Kornel Laskowski
Using Voice Biometrics to Improve Customer Experience
16 Jan 2019
Customer experience is at the heart of every brand, but one of the most frustrating experiences for customers often comes when they're contacting you. Voice biometrics may be able to help streamline and improve their experience.