AI Heralding a New Era of Call Centers!

Sponsored by DefinedCrowd

More and more large organizations appreciate the crucial role customer service plays in business success as they increase their investment in sophisticated AI technology that can make sense of the massive amounts of information gathered by call centers.  AI in call centers affects both the agents and the customer and can give customers the right information at the right time eliminating the need for a call to customer service.  Find out more!