Learn How to Make Relevant Information Easily Accessible
Sponsored by LumenVox
The verdict is in. Self-service is where it’s at. If a customer or employee can get the information they need on their own, they prefer it. One example of speech technology enabling seamless self-service is automated outbound calling.
Automated outbound calling technology can inform customers of specific changes to times, events, etc. This keeps customers happy because they’re in the know. This keeps businesses proactive instead of reactive, leading to greater ROI. For example, a customer may want to know if a flight time has changed. With highly accurate, proactive outbound communication technology, the customer can receive that information, in real-time, with no explicit effort. Now, a truly robust outbound calling technology sets itself apart by ensuring full, complete messages are delivered. No awkward cutoffs or missed information. Download now to learn more!