Learn How “Humanized” Bots Improve Customer Experience
Sponsored by Radisys
Leading companies are continually experimenting with AI to improve customer experience. They are using machine learning algorithms to identify points of friction and predict future customer behavior, so they can continually improve how they are delivering exceptional experiences at scale. “Humanized” bots – featuring real people and personalities, intelligently programmed to answer questions efficiently and quickly, can transfer to a live human agent – if, in fact, a live human is needed – without losing any conversation context. Download now to learn more!