Introducing Next Generation Automatic Speech Recognition

Sponsored by LumenVox

Businesses using speech-enabled customer experiences via legacy automatic speech recognition (ASR) systems can struggle with expensive errors from poor accuracy, time-consuming processes to train the system to recognize specific words and phrases, and hard-to-distinguish accents and local dialects. With a next-generation ASR engine, companies can use state-of-the-art speech recognition processing technology to serve a more diverse base of users.

This white paper seeks to educate companies on use cases for next-gen ASR. You can incorporate it within your business and deliver more value to your end-customers by:

  • Learning how our ASR solution achieves above-average transcription accuracy up to 98.7%
  • Discovering how to reduce word error rates by up to 52.3%
  • Seeing how to reduce English dialect errors by over 2x

Download now to learn more!