The “C” in Systems Integration Customer Engagement with SOFTEL Communications
A SOFTEL Communications White Paper

There is a reason that many of the big players in enterprise communications and IT foster a partner model to take care of the long term health of their customer’s communications infrastructure. When you develop a 5-30 year history of continuous product development with dozens of products, hundreds of features, and myriad releases of those products, providing integration, support and maintenance, for an installed base of customers that number in the tens of thousands, is daunting and expensive. No one vendor, no matter how good they are can be everything to everybody. Here is where the systems integrator (SI), value-added reseller (VAR) or third-party developer steps in and proves their worth.