Speech Technology eWeekly - October 08, 2014

Features

Nuance Powers Tangerine Banks’ Speech Enabled-Virtual Assistant, Voice Biometrics

Tangerine is the first Canadian bank to deploy voice technologies.

Speech Technology News

IPsoft Introduces Amelia, Its New Artificial Intelligence Platform

Amelia can learn to help customers and associates by absorbing data and observing people. (Featured on DestinationCRM.com.)

8x8 Releases Virtual Contact Center 8.1

8x8's newest release offers more omnichannel capabilities for scripting and executing customer interactions. (Featured on DestinationCRM.com.)

ABC-CLIO Solutions Adds ReadSpeaker's TTS to its Online Curriculum and Reference Resources

Learners can now listen to and highlight all ABC-CLIO Solutions online text resources.

Enacomm Inks Deal with SafeAmerica Credit Union

The deal involves Enacomm'e IVR for self-service and assisted-service interactions.

BigHand Rolls Out Advanced Multilingual Speech Recognition Support

New Opus codec improves speech recognition accuracy from remote devices.