Speech Technology eWeekly - July 09, 2008

Case Studies

Mission-Critical Communications

Phoenix's new unified communications solution supports 14,000 city employees.

Speech Technology News

Google Tests Maps with Voice

A new speech-enabled service from Google lets users of select BlackBerry smartphones search for businesses on Google Maps.

GALE Winds Blow at BBN

Speech technology vendor wins additional funding for military translation technologies; the focus continues on Arabic and Chinese languages.

Loquendo and H-Care Extend Avatar Presence

Retailer TIM Brazil and Italian gambling Web site Lottomatica are now using talking Human Digital Assistants from H-Care to improve customer service and help customers navigate their sites.

Nuance Sued for $30 Million in Fees by Vianix

Suit alleges contract violations with regard to licensing and fees of audio compression system.


Psych! Don't Send Callers to a Web Site

They used their phones for a reason, so don't redirect them elsewhere.