Speech Technology eWeekly -
September 14, 2022
Speech Technology News
The Best Contact Center Interaction Analytics: The 2022 CRM Industry Leader Awards
The Best Workforce Optimization/Engagement Management (WFO/WEM): The 2022 CRM Industry Leader Awards
Prestige Flowers Launches Video and Voice Card Feature
Prestige Flowers customers can send voice and video messages via a QR code attached to the card on flower deliveries.
HandsFree Health Launches Client Management Dashboard
HandsFree Health's Client Management Dashboard centralizes multiple voice-enabled devices and data in one location.
Toastmasters Partners with Yoodli
Toastmasters International has partnered with AI-powered public speaking platform Yoodli to analyze and transcribe speeches.
Daon IdentityX Voice Biometrics Now Available for Genesys Cloud CX
Daon is making its IdentityX Voice biometric authentication available to Genesys Cloud CX users via a new AudioHook offering.
Liberty Global and Nuance Expand Voice-Enabled TV Services
New capabilities allow Liberty Global customers to change channels and search guides using voice.
AI Voice: Working with, Not Against, Humans
Companies can leverage automated voice in new ways, building fuller, more authentic connections with their audiences.