Speech Technology eWeekly -
November 16, 2022
2022 Speech Industry Award Winner: Veritone Voices All Sorts of Projects
Veritone is an artificial intelligence tech company based in Irvine, Calif. Established in 2014, it has as its centerpiece the aiWARE hyper-expansive enterprise AI platform, the foundation for its extensive voice technology lineup.
2022 Speech Industry Award Winner: Verbit Acquires the Top Spot in Transcription
Verbit, an Israeli company, provides artificial intelligence-powered captioning, transcription, translation, and audio description technology and services backed by humans for added accuracy.
Speech Technology News
Gaumard Installs Robotic Patient Simulator with Conversational Speech
Emory nursing school students are training on an interdisciplinary patient simulator, HAL S5301, with speech capabilities.
CEVA Introduces VUI Solution for TI SimpleLink Wi-Fi Wireless MCUs
CEVA's WhisPro speech recognition and control software is now available for Texas Instruments' CC3235x family, bringing its ultra-low power voice user interface to IoT endpoints.
Eleveo Integrates Its Workforce Optimization Suite With Zoom Contact Center
The Eleveo-Zoom partnership delivers an omnichannel solution for cloud contact center personnel management. (Featured on SmartCustomerService.com.)
CommunityWFM and Zoom Partner
CommunityWFM's workforce management software fully integrates with the Zoom Contact Center. (Featured on SmartCustomerService.com.)
CallMiner Integrates with Zoom
CallMiner rolled out integrations with Zoom Contact Center and Zoom Phone. (Featured on SmartCustomerService.com.)
Verint Integrates with Zoom
Partnership leverages Verint Customer Engagement Platform and Zoom Contact Center. (Featured on SmartCustomerService.com.)
Observe.AI Partners with Zoom
Observe.AI integrates with Zoom Contact Center to measure contact center agent performance and productivity. (Featured on SmartCustomerService.com.)
TCN Adds Agent Scoring to Voice Analytics
TCN's latest enhancements to its Voice Analytics tools allow contact center managers to analyze operational performance. (Featured on SmartCustomerService.com.)
Interactions Launches Trustera Redaction Solution
Interactions' Trustera uses speech recognition to identify and protect sensitive information, like credit card numbers, in contact center interactions. (Featured on SmartCustomerService.com.)