Speech Technology eWeekly - October 25, 2023


2023 Speech Industry Award Winner: SyncWords Leads in Live Captioning, Dubbing, and Subtitling

The New York-based company reportedly last year captioned and subtitled more than 15 million minutes in video on-demand, processed more than 500,000 minutes of content with speech recognition, and live-captioned more than 300,000 minutes of events.

Speech Technology News

Contact Center Market Expected to Increase by $161.73 Billion Through 2027

The rising adoption of cloud-based contact centers will drive market growth, Technavio reports.

The Business Case

AI + IA = Great CX

This equation is reinventing the contact center.