Speech Technology eWeekly -
October 25, 2023
2023 Speech Industry Award Winner: SyncWords Leads in Live Captioning, Dubbing, and Subtitling
The New York-based company reportedly last year captioned and subtitled more than 15 million minutes in video on-demand, processed more than 500,000 minutes of content with speech recognition, and live-captioned more than 300,000 minutes of events.
Speech Technology News
Contact Center Market Expected to Increase by $161.73 Billion Through 2027
The rising adoption of cloud-based contact centers will drive market growth, Technavio reports.
The Business Case
AI + IA = Great CX
This equation is reinventing the contact center.