Speech Technology eWeekly - April 24, 2024

Speech Technology News

Calabrio Launches Bot Analytics

Calabrio's Bot Analytics provides access to all transcripts with more than 200 metrics organized for discovery and analysis. (Featured on SmartCustomerService.com.)

Speech and Voice Recognition Market to Reach $56.07 Billion by 2030

Meticulous expects the speech and voice recognition industry segments to expand at a 19.1 percent CAGR for the next six years.

Standards

Standards for Evaluating Generative AI

Assessing the output of genAI systems is easier said than done.