Speech Technology eWeekly - June 15, 2011

Case Studies

Rural Arizona Connects With Residents

Pinal County speeds service and cuts costs by switching from a hosted to an on-premises contact center suite

Speech Technology News

Nuance Releases New Dragon Version and New Dragon Remote Mic App

Version 11.5 adds new social media sharing capabilities, correction and editing features, and more.

Interactive Intelligence Releases Customer Interaction Center 4.0

Major new release of flagship IP communications software suite adds real-time speech analytics, increased scalability, Web portal access, and private cloud deployment model.

One Call Now Acquires Vontoo

The mass message notification systems supplier acquires a permission-based automated marketing solutions provider.

Loquendo TTS Powers Universal Translator App with Voice and Image Processing for BlackBerry and iPhone

RantNetwork announces the integration of Loquendo TTS in Communilator, a voice and photo translation application for smartphones.

Wizzard Releases New AT&T Natural Voices TTS SDKs for Desktop and Server

SDKs for desktop and server support 32- and 64-bit apps, Windows SAPI 5x with .NET, C, ASP, and Flash/PHP samples.

SEC Implements Nexidia for Audio Review

The U.S. regulatory agency implements audio discovery software to streamline investigations.


Making Modalities Play Nicely Together

The Multimodal Architecture and Interfaces specification opens door to collaborative multimodal apps