Speech Technology eWeekly - January 30, 2013

Case Studies

IVR Delivers for a Propane Gas Supplier

AmeriGas sees business improvements with a speech-enabled phone system from Message Technologies Inc.

Speech Technology News

Amazon Buys TTS Provider Ivona

The company was already providing the TTS for Amazon's Kindle tablets.

Nuance Launches Partner Program

Nuance Connections expands distribution of natural language customer self-service applications.

Voxware and LogFire Collaborate on Voice Solutions in the Cloud

Cloud-based partnership will bring voice capabilities to more retail and distribution operations.

BigHand to Launch Enterprise Dictation App for the New BlackBerry 10 Platform

The digital dictation product for the legal market will support the new BlackBerry devices.

Nuance Inks Deal With UAE Ministry of Health

The United Arab Emirates agency will deploy a voice-enabled electronic health record system.

Genesys Acquires Utopy

The deal strengthens Genesys' workforce optimization offerings.


VUI Designers Know Cross-Channel Design

Mobile apps raise expectations—and the bar.