Speech Technology eWeekly - July 26, 2017

Speech Technology News

Nuance Introduces IVR to Digital

Nuance IVR to Digital connects traditional phone and digital channels with AI-powered omnichannel solution

Calabrio Launches Managed Services for Analytics and Workforce Management

New offerings provide customers with expertise and resources needed to fully recognize business value of Calabrio ONE

NICE Launches COMPASS Recording Compliance Solution

NICE COMPASS provides compliance assurance recording automation tools, monitoring dashboards, and reports for financial services firms.

Cadence Releases New Version of Tensilica Systems

Cadence Tensilica HiFi 3z DSP provides more than 1.3 times better voice and audio processing performance than its HiFi 3 DSP predecessor.

Cognitive Code's SILVIA Conversational Platform Offers On-Device Activity

SILVIA shuts down hackers from accessing conversational IoT devices and toys.

Sears Launches Alexa Skill for Kenmore Appliances

Customers can now control their Kenmore Smart home appliances by voice with Amazon Alexa.

CallMiner Partners with Zenylitics

Zenylitics will incorporate CallMiner Eureka speech analytics with its extensive contact center and speech analytics products into a full-service quality assurance offering. (Featured on SmartCustomerService.com.)