Speech Technology eWeekly -
July 26, 2017
Nuance Introduces IVR to Digital
Nuance IVR to Digital connects traditional phone and digital channels with AI-powered omnichannel solution
Speech Technology News
Calabrio Launches Managed Services for Analytics and Workforce Management
New offerings provide customers with expertise and resources needed to fully recognize business value of Calabrio ONE
NICE Launches COMPASS Recording Compliance Solution
NICE COMPASS provides compliance assurance recording automation tools, monitoring dashboards, and reports for financial services firms.
Cadence Releases New Version of Tensilica Systems
Cadence Tensilica HiFi 3z DSP provides more than 1.3 times better voice and audio processing performance than its HiFi 3 DSP predecessor.
Cognitive Code's SILVIA Conversational Platform Offers On-Device Activity
SILVIA shuts down hackers from accessing conversational IoT devices and toys.
Sears Launches Alexa Skill for Kenmore Appliances
Customers can now control their Kenmore Smart home appliances by voice with Amazon Alexa.
CallMiner Partners with Zenylitics
Zenylitics will incorporate CallMiner Eureka speech analytics with its extensive contact center and speech analytics products into a full-service quality assurance offering. (Featured on SmartCustomerService.com.)