Speech Technology eWeekly -
November 28, 2018
As ADA Lawsuits Mount, Speech Tech Emerges as Key to Compliance
If you build in the right speech technology tools, you could avoid costly litigation and bad publicity
Speech Technology News
Nuance Announces Automotive Software Unit
Nuance says it will spin-off its automotive business segment into a separate company.
Alexa Skill Assesses Whether You’ve Been Naughty or Nice
Lehigh Valley, PA digital marketing start-up launches holiday-themed Alexa skill and Google action to reward good behavior and challenge users to help pay it forward.
Estonian Startup Raises 1 Million € to Develop AI Robot Bartender
A robot bartender promises to improve efficiency at busy bars.
Is App Development Moving Toward User Interface Management Systems?
App developers' jobs might be getting less complicated, again
How Millennials' Expectations Are Changing Contact Centers (Video)
Allyson Boudousquie, VP of Market & Product Strategy at Convergys (which has since been acquired by Concentrix), discusses the impact of millennials on contact center technology and practice in this clip from SpeechTEK 2018.
Call Tracking Analytics: The Unsung Hero in Your Agency’s Marketing Arsenal
Find out why agencies need to make call tracking analytics throughout the customer journey a priority.
Market Spotlight: Toys/Robotics
Robot creators are limited only by their imaginations