Speech Technology eWeekly -
April 24, 2019
Features
AI for Speech, Other Uses Primary Message from NICE Interactions
24 Apr 2019
Delivering and leveraging artificial intelligence throughout the contact center, including several AI-enabled speech capabilities was the theme of the NICE Interactions 2019 Conference, which drew an estimated 3,000 attendees.
The State of Speech Developer Platforms
22 Apr 2019
Vendors woo third parties and have success integrating speech into more business applications
The State of Artificial Intelligence
18 Mar 2019
Training AI and machine learning leads to big gains and increased adoption
Case Studies
Broadw.ai: Buying Broadway Tickets Out Loud
01 Apr 2019
Broadw.ai had the Broadway marketing and sales experience to know that theatergoers would find a digital ticketing agent appealing, but it needed a partner to develop its AI-based answer engine
Speech Technology News
Adobe and Drift Launch Industry-First Conversational Account-Based Experience for Marketo Engage
23 Apr 2019
Conversational ABM for Marketo Engage Empowers B2B marketers to advance personalization beyond content, powering real-time conversations with target accounts at every stage of a brand's digital journey.
transcosmos upgrades “transpeech,” its speech recognition solution
18 Apr 2019
Expands transpeech-ready contact center network and adds emotion analysis to assessment feature.
Nuance Automotive Powers MG Hector, India’s First Internet Car
18 Apr 2019
Nuance's Mobility Assistant Platform brings seamless voice interaction to iSMART next gen, the connected car platform behind Hector and upcoming MG Models Worldwide.
Voci Technologies Says Speech Analytics Platform Continues to Gain Traction in Q1 2019
18 Apr 2019
Voci says its first quarter marked by growing technology adoption, new hires, industry recognition.
Continuum Global Solutions, LLC Expands Its Growing Call Center Operations With Acquisition of King TeleServices
23 Apr 2019
Acquisition further solidifies Continuum Global Solutions, LLC's contact center industry leadership.
Market Spotlights
Market Spotlight: Marketing
25 Mar 2019
IVAs and Chatbots Are Changing How Marketers Reach Customers