Speech Technology eWeekly -
August 14, 2019
How Human Is Too Human?
We hear, quite often, that conversational AI need to be more human. What this means is that we want it to perform for us at the same level as a human assistant, but we still want to know it's a machine.
Speech Technology News
Apple to Let Users Opt Out of Siri Response Grading Over Privacy Concerns
Apple has temporarily suspended its Siri response grading program over privacy concerns and says users will be able to opt-out in future iterations of its popular voice assistant.
Chatmeter Adds Google Q&A Feature to Social Suite
Chatmeter's Google Q&A helps brands gain the ability to act on user-generated responses at scale while improving customer experience, local rankings and voice search.
Inference Solutions Earns Frost & Sullivan’s Customer Value Leadership Award
Inference Solutions' Studio Platform is highlighted for Leading Development of the fast-growing Intelligent Virtual Agent market by Frost & Sullivan.
Voice: The Most Accurate Way to Detect Human Emotion
Voice can expose even the best poker face. When we turn our complete attention to voice, it turns out that we can more accurately predict other people's emotions simply by listening.
Video: What Is the Minimum Amount of Speech for Authentication?
Pindrop Director of Product Marketing Ben Cunningham discusses best practices for voice authentication in IVR design in this clip from his panel at SpeechTEK 2019.