Speech Technology eWeekly - December 11, 2019

Speech Technology News

Research Finds Older Generations More Likely to Use Voice Search

Voice use is gaining in popularity among older Americans.

Observe.AI Raises $26 Million to Add AI to the Voice Customer Service Market

Observe.AI also signed a multiyear partnership with Microsoft to bring AI-powered coaching and conversational insights to joint customers. 

Intelligent Virtual Assistants to See Huge Growth Through 2024

The IVA market is expected to grow 37 percent per year for the next five years, a new report finds.

Bamboo Learning Launches Luminaries for Amazon Alexa

Luminaries is a voice-powered skill for Amazon Alexa devices that lets users learn about a diverse set of historical figures.

Radisys Launches In-Call Speech Analytics Integrating Sensory's TrulyHandsfree

Radisys' solution enables inline analytics for e-commerce, customer service, and virtual assistant services in public or private cloud.