Speech Technology eWeekly -
December 16, 2020
Voicebots Outperformed Humans in COVID Detection
Leveraging VOIQ's artificial intelligence-powered voice software to have conversations with citizens over the phone, Colombia became the first country globally to use voicebots at this scale to diagnose millions of individuals within a matter of hours vs. weeks or months with a solely human-powered team.
Speech Technology News
Nuance Creates First Biometrics Solution for Banking Video Calls
Industrial Bank of Korea has turned to Nuance's AI-powered Gatekeeper platform for automatic authentication and fraud protection during both phone and video calls.
1Sec Launches Beta Version of ONE AI
1Sec's ONE AI is an artificial intelligence engine for digital humans.
Speech & Voice Recognition Market to Be Worth $31.49 Billion by 2026
Polaris Market Research sees the speech industry growing amid rising demand for virtual assistants and uses in biometrics.
NLX Launches Voice Compass
NLX Voice Compass lets customers complete requests with waiting for human assistance.
DSP Secures Funding for Audio and Voice Control Innovation
DSP Concepts has secured an investment from Subaru-SBI Innovation Fund to accelerate audio and voice control development.
LabTwin's Voice-Powered Smart Assistant for Scientists Achieves ISO 27001 Certification
LabTwin's voice assistant is certified for compliance with international information security standards.
The AI-Driven Future of Customer Service
AI has huge potential to improve and standardize customer service interactions across companies.