Speech Technology Training and Webinars

FREE live Web Events produced by Speech Technology magazine and SpeechTechMag.com. You could win an Amazon gift card just by registering and attending a live SpeechTech web event.

Upcoming Webinars

Transforming CX with Speech and Knowledge Management

Smarter content helps maximize the customer experience. When a customer contacts you, that's the BEST opportunity to convert him or her into a loyal customer.

Sponsored by: NICE Nexidia

Coming May 04, 2021

Ensuring Your Brand is Voice Search Ready

Companies need to orient their content in a conversational way, understand how search engines process voice content, and how customers are likely to phrase their voice queries.

Sponsored by: Speech Technology

Coming July 27, 2021

Learning More about Intelligent Process Automation

Attend to learn how to make your organization more efficient by utilizing the power of automation.

Sponsored by: Speech Technology

Coming September 14, 2021

AI, Standards, and Digital Trust

Join us on this webinar to ensure your technologies are adhering to these latest industry standards!

Sponsored by: Speech Technology

Coming November 09, 2021

Archived Webinars

Trends for AI and Speech in 2021

This webinar will look at how AI is improving speech systems right now and where the technology will go in the future.

Sponsored by: Speechmatics, Speech Processing Solutions/Philips and Replicant

Original Broadcast Date: Mar. 30, 2021

AI and the Power of Speech Technologies

Take a deep dive into how AI is changing what speech analytics can tell us, and how it can improve your relationship with your customers.

Sponsored by: DefinedCrowd, Voci Technologies and SoundHound

Original Broadcast Date: Dec. 08, 2020

Next Gen IVR

Learn how reporting and monitoring capabilities, paired with a robust speech and authentication technology stack, can enable a high quality, personalized self-service customer experience within your IVR.

Sponsored by: LumenVox, Speech-Soft Solutions and Swampfox Technologies

Original Broadcast Date: Oct. 29, 2020

How AI Behavioral Modeling Improves Customer and Employee Satisfaction

The move to work-from-home because of COVID-19 resulted in a rapid acceleration of the digital transformation needs of businesses around the world. The next step was figuring out how to manage employees from disparate locations to ensure continued customer satisfaction.

Sponsored by: NICE Nexidia

Original Broadcast Date: Jul. 14, 2020