Technology has changed how we function in our daily lives and engage with customers in business settings. From horseback riding to electric cars and telegraphs to real-time instant messaging, technology has improved our experiences and made us as a human race more productive. Despite the advent of the internet, cloud computing, and mobile devices, Customer Experience has not seen the same generational improvements as other technology sectors - until now. Today 90% of customer information is locked in video and audio recordings and live streams. Artificial Intelligence has done what was once unthinkable and made this information not only accessible, but more accurate, faster and cheaper to implement.
Join Scott Stephenson as he explores the latest advancements in Artificial Intelligence Speech Technology and how companies can leverage these solutions to move beyond employee productivity gains, to revenue generating customer engagements.
In this webinar you will learn
-- How Artificial Intelligence applied to voice data unlocks Customer Empathy insights
-- Why 75% of companies are increasing voice technology spend this year (and the research to back that up)
-- How companies - large and small - are using voice technology to improve customer experience and increase revenue
Don't miss this live event on Tuesday, February 1st, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar The Dawn of the Intelligence Revolution & Opportunities for Improved Customer Experience. |
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| SPEAKER |
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Scott Stephenson
CEO & Co-founder
Deepgram |
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| MODERATOR |
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LaShawn Fugate
Publisher
Speech Technology |
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