Enabling the Disabled
Developments in assistive technologies are removing barriers for many.
HD Voice: A Crystal-Clear Connection
Wideband audio can make enterprise applications more accurate.
IVR Is the Right Prescription for This Pharmacy
TalkRx keeps small, independent stores competitive with retail giants.
Otay Water District Calls on Flexible Solution to Improve Customer Service
Interactive Intelligence software keeps the public utility's call center operations flowing smoothly.
How Virtual Assistants Up-level the Brand Experience
Be Careful What You Wish For
When it comes to our privacy, how far will technology go?
In Other Words
Speech Solutions for Media Makers
Speed-reading subtitles translate to lower cost, improved experience
Demanding Multichannel Interactions
Six best practices for deploying agile channeling platforms
VUI Design: A Career Path Less Taken
Hiring the art of creative constraint
Improving Access to the Virtual World
Universal design standards are opening doors to those with disabilities.
Discovering Multimodal Components
Wider use of apps offers broad potential
Global VoIP Revenue to Reach $65 Billion in 2012
ICSI Partners with Microsoft on Speech Research
Nuance Unleashes a New Dragon
Siri, Meet Nina
Strong Gains Expected for Speech