Speech Technology Magazine Cover

Spring 2016 Issue

Magazine Features

The 2016 State of the Speech Technology Industry

The 2016 State of the Speech Technology Industry: Intelligent Virtual Assistants

The 2016 State of the Speech Technology Industry: Assistive Technology

The 2016 State of the Speech Technology Industry: Speech Analytics

The 2016 State of the Speech Technology Industry: Interactive Voice Response

The 2016 State of the Speech Technology Industry: Contact Center Outsourcing

The 2016 State of the Speech Technology Industry: Speech Engine

Deployments

VocalVision and Junior Blind Help Visually Impaired Agents Go to Work

Software that reads aloud graphical images—as well as numbers and text—brings visually impaired agents into the contact center

COLUMNS:

Editor's Letter

New Business Drivers for Speech Technology Emerge

The Business Case

Interaction Analytics Reduces Risk—and Enlarges Customer Happiness

More insight can help you both serve customers and play by the rules

Forward Thinking

Keep Bad ASR Out of My New Dumb Car

Cars equipped with the latest technology, including speech recognition, can complicate your journey

Inside Outsourcing

Are You Checking Your Speech-Enabled Voice Channel?

Your callers shouldn't be your eyes and ears

A View from AVIOS

The AVIOS Student Contest Salutes Tomorrow's Speech Talent

In its 10th year, the competition yields apps for everyday use

Voice Value

Lessons From the Allvoice Patent Case

What the speech developer's suit against Microsoft means for software makers

FYI

Overheard Underheard: Under-the-Radar Speech News

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