>>>>> BUSINESS PROBLEM:
Transcripts for a single report can take hours, or even a day or more, to complete, causing delays and backlogs. Also, trained transcriptionists are rare and can be expensive, commanding salaries of about $55,000 a year.
>>>>> TECHNOLOGY SOLUTION:
A report that used to take eight hours to complete can be done in about 15 minutes, leading to increased productivity, faster turnaround, greater job satisfaction, and lower operating expenses.
Product: Nuance Dictaphone Healthcare Solutions
Delivery Method: PC-based software with additional Web-based and hosted services
Price: On-demand pricing varies, depending on document volume, size, and depth of services done in house, over the Web, or by Nuance staff.
Functionality: Built around Nuance's Dragon NaturallySpeaking speech recognition engine, users can dictate into an Internet-connected PC, PDA or over any telephone, or they can record to a portable recorder and upload the voice files later.
Reports can be generated using pre-established templates and routed to predetermined fax machines, printers, or email addresses when completed. Users can navigate through and edit completed documents with voice commands or keyboard and mouse. A Web interface leverages the power of speech recognition to provide physicians with browser-based once-and-done dictation, report review, and electronic signature capabilities. The EXSpeech platform provides flexible Internet-driven, subscription-based speech recognition. Also available is the ability to automatically extract valuable clinical data from text reports, with direct linking to supporting report text, instant database queries, and chart pulls with physician reuse of text and data to simplify the dictation process.
Business Benefits: Customers have achieved between 30 percent and 60 percent gains in productivity, reductions in report turnaround times by up to 75 percent, reductions in transcription outsourcing, improved patient care through faster access to information, and net savings of hundreds of thousands of dollars in operating expenses.
Contact: 1-888-350-4836; www.nuance.com/dictaphone
Product: StructuRad ReportNow
Delivery Method: Standalone, PC-based solution
Price: Starts at $1,895 per user, per year.
Functionality: A radiology department reporting application designed for multiuser organizations, this solution includes speech recognition technology from SpeechStudio, but can be integrated with Nuance's Dragon NaturallySpeaking, for data input, report navigation, and editing. It also contains a library of more than 7,000 templated entries and macros and a built-in medical spell-checker. With flexible Microsoft Word templates, ReportNow output formats can be completely user defined. When linked to a central ReportNow management server, multiple clients can share organizational macros and centrally archive reports. There's also an option to use StudyManager to manage complex workflow, input patient demographics, view reports, and manage organizational macros, archived reports, and distribution.
Business Benefits: ReportNow unifies dictation, speech recognition, macro templates, and structured reporting, allowing radiologists to complete a report in a single session. Referring physicians and patients benefit through more timely access to clinical information. It is easy to install and customize with plug-and-play integration to radiology department servers and applications.
Contact: 1-818-665-4300; www.structurad.com
Product: eScription EditScript
Delivery Method: Web-based and on-premises solutions
Price: Contact eScription for a quote.
Functionality: eScription's solution is a combination of the company's IntelliScript voice capture solution for dictation over the phone, PC, or mobile device; AutoScript speech processing; EditScript transcriptionist tools; and document management solutions that allow completed documents to be sent to specified printers, fax machines, or email addresses. Documents are created as Microsoft Word files and can be edited with specialized hot keys and shortcuts. Original audio files are sent with the text files for easier editing; a two-cursor approach allows proofreaders to scroll through the voice and text files separately. Electronic auto signature is also available.
Business Benefits: Reduced costs, streamlined document distribution and management, faster turnaround times, and enhanced employee productivity.
Contact: 1-781-455-8900, www.escription.com.