Sunoh.ai Enhances Home-Based Primary Care and Operational Efficiency at Bloom Healthcare

For more than 20 years, Bloom Healthcare, a home-based primary care provider in Colorado and Texas, has been helping homebound seniors stay healthy and independent, empowering them, their loved ones, and the community. Based in Colorado, the practice operates with a team of 109 providers.

Bloom Healthcare is using eClinicalTouch from eClinicalWorks, an ambulatory cloud electronic health record systems provider, and Sunoh.ai to improve patient care and provider efficiency. Sunoh.ai supports the practices with real-time, precise documentation during home visits, improving patient communication without disrupting the patient experience. By using Sunoh.ai through eClinicalTouch 4 on mobile devices, providers can document patient encounters, enabling meaningful face-to-face conversations with patients and their families. Using Sunoh.ai with eClinicalTouch has led to substantial time savings, with providers cutting their documentation time by one hour per day.

"Using eClinicalTouch 4 with Sunoh.ai has revolutionized our operations as it is easy to navigate and customize which sections need to be visible, simplifying documentation for our providers. Sunoh.ai is saving our providers roughly one hour daily," said Sharon Wang, vice president of technology at Bloom Healthcare, in a statement. "eClinicalTouch enhancements offer a user-friendly interface for real-time documentation on mobile devices, significantly reducing paperwork and enhancing provider productivity and communication, allowing them to focus on exceptional patient care.

"In addition to live use during appointments, our providers use Sunoh.ai for comprehensive pre-appointment charting and record review. Our complex care and population health managers also use Sunoh.ai extensively to effortlessly integrate notes from outside sources into the patient's chart," Wang added.

"Bloom Healthcare's unique focus on home-based primary care—delivering personalized care directly to patients' homes, nursing homes, and assisted-living facilities—sets them apart," said Girish Navani, CEO and co-founder of eClinicalWorks, in a statement. "The use of Sunoh.ai and eClinicalTouch improves patient communication and operational efficiency. This integration allows Bloom Healthcare to focus on its core mission of providing excellent care while reducing provider burnout and increasing patient engagement."