Canary Speech Launches Canary Ambient Continuous Monitoring to Address Workplace Violence in Healthcare

Canary Speech, a provider of vocal biomarker technology, has launched Canary Ambient Continuous Monitoring (CM), which delivers real-time aggression detection and ambient voice analysis for hospitals, health systems, and clinical care environments.

Canary Ambient CM is an expansion of Canary Speech's real-time voice analysis capabilities, introducing continuous monitoring to proactively detect verbal aggression and signs of clinician burnout before incidents escalate.

"The increase in aggressive behavior toward hospital staff, mostly nurses but also other caregivers, has been well-documented," said Dr. Kang Hsu, Jr., chief medical officer at Canary Speech, in a statement. "With Canary Ambient CM, you can now analyze in-room audio to detect whether a patient is speaking aggressively and alert staff to this issue before it escalates to verbal or physical violence."

As part of this launch, Teladoc Health will integrate Canary Ambient CM into its AI-powered monitoring platform to strengthen virtual workplace safety intervention. The system's ambient listening capabilities analyze in-room audio through Canary's aggressive language vocal biomarker technology. When an escalating threat is detected, Canary's analysis helps inform Teladoc Health's workplace safety assessment algorithms, triggering intelligent notifications to care teams and hospital staff for timely intervention.

"Our devices and technology are already trusted across thousands of hospital rooms to support the evolving needs of care teams," said Tim Wright, senior vice president of strategy and innovation for hospital and health systems at Teladoc Health, in a statement. "Partnering with Canary Speech allows us to offer best-in-class capabilities and build on that trust and assurance that healthcare responders need to support safety in the workplace."

Canary Ambient CM key features include the following:

• Continuous, Real-Time Aggression Detection that monitors and analyzes patient speech using more than 2,500 speech features, instantly identifying aggression and behavioral risk factors.
• Flexible deployment through a hybrid solution that uses local Voice Activity Detection (VAD) for passive speech monitoring and secure, on-demand assessment via Canary's cloud or an edge solution that runs analytics onsite, ensuring audio data never leaves customer hardware.
• An API-driven architecture that supports streaming, speaker identification, and deployment within existing clinical systems.
• Early alerts that empower nurses and clinicians to intervene or call for assistance promptly, addressing risks before incidents occur.
• An expansion of Canary Ambient's cognitive and behavioral analytics, delivering real-time feedback and insights across all patient-clinician dialogues.