Carolina West Selects Movius Voice-to-Text Solution

Movius Interactive, a provider of unified communications solutions, today announced that Carolina West Wireless has selected its Voice-to-Text solution.

Movius’ Voice-to-Text solution has been developed jointly with Ditech Networks, a supplier of voice transcription solutions, to provide carriers with a contemporary offer for voice messaging. It uses Movius’ Versera ICE Value Added Services platform and Ditech’s PhoneTag voice-to-text solution, giving mobile subscribers a way to read voice messages as text on their handsets.

“We have developed a solution that enables carriers to differentiate themselves in the marketplace,” said Amit Modi, vice president and general manager of products and technology at Movius.

Subscribers to Carolina West’s voicemail-to-text offer will have the option of having their transcribed messages delivered via SMS or email. Subscribers can activate and control the service via SMS, a Web browser, or by dialing into a simple telephony user interface (TUI).

“We welcomed the opportunity to work with Movius to deliver a fully automated, feature rich solution,” said Karl Brown, vice president of marketing at Ditech Networks. “We believe this will enable Carolina West to quickly and cost-effectively provide their customers with a new, high-value offer.”

The fully automated solution has a click-to-listen option that lets subscribers hear the original audio in addition to viewing the transcription.

“It’s a highly competitive world for mobile operators everywhere, and at Carolina West we are always looking to innovate and show our customers that we care about bringing them new and useful services. Movius has developed a voice to text solution that quickly integrates into our existing messaging platform,” said Slayton Stewart, CEO of Carolina West.

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