Citco Mutual Selects LogicTree to Voice Automate Fund Services Help Line
COLLEGE PARK, Md. - Citco Mutual Fund Services (CMFS) announced that it has awarded a contract to LogicTree Corporation. LogicTree will provide voice automation for Citco Mutual's Shareholder Servicing and Transfer Agency division.
"This is our first voice automation system and we wanted to use best-of-breed technology. LogicTree offers an incredibly robust system with unrivaled functionality for our industry. Users will be impressed," said John Lukan, CEO of CMFS. "In addition, LogicTree's solution will allow us to gain efficiencies and cost savings without sacrificing service levels."
CMFS will use VoxLinx for its Financial Services Help Line to allow callers to access account and transaction information as well as general information about mutual funds.