Convergys Names Jeff Fox President and CEO

Article Featured Image

Convergys has named Jeff Fox, the former chief operating officer of wireless carrier Alltel, as its president and CEO.

Fox, 47, has agreed to serve in this position for at least one year and will also remain on the Convergys board. Fox, who has been a Convergys board member since February 2009, succeeds David Dougherty. Dougherty, who led the company for three years, will serve as a consultant to help facilitate a smooth transition.

Fox spent 13 years with Little Rock, Ark.-based Alltel (which was acquired by Verizon in 2008). He held a number of roles with the company before becoming its chief operating officer in 2007. His earlier work included a stint in investment banking at Stephens and Merrill Lynch, and as president of The Circumference Group, a technology and telecommunications consulting and investment firm.

“Jeff Fox is a talented and proven leader with deep expertise and strong operational experience in the telecommunications and technology industries," Philip Odeen, chairman of the board at Convergys, said in a statement. "Having worked with Jeff as a member of our board for the past year, I am confident his values and priorities are closely aligned with the board and our commitment to build a strong Convergys and deliver meaningful, long-term, shareholder value. The board believes we need greater focus on effective execution, revenue growth, and improved profitability. The board also believes now is the right time to have a new leader, and we are extremely pleased Jeff has agreed to lead Convergys.”

“Convergys is a solid company with a strong foundation in global relationship management that delivers excellent value for clients worldwide," Fox said in a statement. "I look forward to working closely with Convergys’ talented management team and employee base to leverage the company’s strengths, provide outstanding service to clients, and enhance value for shareholders."

SpeechTek Covers
for qualified subscribers
Subscribe Now Current Issue Past Issues