ConverseNow Partners with Deliverect on Voice AI Ordering

ConverseNow, a provider of voice artificial intelligence technology for restaurants, and Deliverect, a provider of order management solutions, have partnered to streamline restaurant operations and accelerate adoption of Voice AI ordering.

Through this integration, restaurants can connect ConverseNow's fully automated Voice AI ordering platform directly into Deliverect's unified order management ecosystem. This allows phone and drive-thru voice orders to flow seamlessly alongside third-party delivery and first-party digital orders.

The integration supports restaurants looking to modernize operations by doing the following:

• Automating phone and drive-thru ordering with enterprise-grade Voice AI;
• Seamlessly injecting AI-generated orders into Deliverect's order management platform;
• Improving order accuracy and reducing missed calls; and
• Delivering measurable ROI through labor efficiency and consistent upsell performance.

"Voice remains one of the highest-volume ordering channels in restaurants, yet it's often the most operationally complex," said Vinay Shukla, CEO of ConverseNow, in a statement. "Our partnership with Deliverect enables restaurants to bring Voice AI ordering into a unified order management environment. Together, we're helping brands increase revenue, optimize labor, and adopt AI in a practical, scalable way."

"As restaurants continue to digitize every aspect of their operations, integrating voice into the broader order management ecosystem is a natural next step," said Justin Falciola, president of the Americas at Deliverect, in a statement. "By partnering with ConverseNow, we're expanding the ways restaurants can capture and manage orders, helping operators simplify complexity and focus on delivering great guest experiences."