Ditech Networks and AVST Partner on Voicemail-to-Text Services to Enterprises
Ditech Networks and Applied Voice & Speech Technologies (AVST) announced today a partnership in delivering voicemail-to-text services to enterprises. AVST is now using Ditech’s PhoneTag platform for automated and hybrid voicemail-to-text transcription services as part of its enterprise unified communications solution.
“The ability to transcribe voicemail messages to text that are delivered back to the users email adds a new level of efficiency and convenience to our customers,” said Tom Minifie, AVST chief technology officer. “AVST customers will have the option to read voicemail messages on their mobile devices and computers with Ditech’s PhoneTag platform.”
Ditech’s PhoneTag platform offers a way for users to handle voicemail and offers an array of services, including fully automated, hybrid, and human-assisted voicemail-to-text service. The PhoneTag solution is now available in English, French, German and Spanish, which enables AVST to offer voicemail-to-text services globally.