Eden Health Selects nVoq for Dictation Solution

Eden Health has selected nVoq's speech recognition technology platform to power dictations for its mobile clinicians and home healthcare providers.

"Speech recognition enables Eden Health to complete same-day documentation, triggering packet review and billing, thus substantially reducing the time between a patient visit and reimbursement" said Chad Hiner, vice president of customer experience at nVoq, in a statement. "By improving the visit note's richness and accuracy, the mobile caregiver is decreasing communication time between the clinicians and the coding team or between the agency and CMS."

"We completed an employee survey with some pointed questions surrounding productivity and ease of documentation for our clinicians in the field.Over 90 percent of our clinicians responded that the use of a HIPAA-compliant dictation service on their device would be useful in their role," said Jamie Brown, Eden Health's vice president of home services, in a statement. "We are beyond thrilled to partner with nVoq, optimizing our investment in Homecare Homebase's PointCare EHR, as we implement innovative ways to reduce the documentation time and burden on our front-line employee-owners. The nVoq platform coupled with PointCare gives them more time to focus on providing the highest level of hands-on care during their patient visits."

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