Eicon Networks Supports Microsoft Speech Server 2004 R2
ORLANDO - Eicon's Diva Server product line will be providing support for Microsoft Speech Server (MSS) 2004 R2.
"Microsoft has already enjoyed success at the high reaches of the business spectrum," observed Dan Miller, senior analyst at Opus Research. "Eicon adds more arrows to their networking quiver opening up new possibilities in the mid-market for speech and call processing solutions."
The Diva Server telephony adapters provide a set of voice processing functions including tone detection and generation, voice activity detection and echo cancellation. Automatic Gain Control (AGC) is provided to adjust the signal level of calls within a conference or for recording at normal levels. Onboard DSPs perform these operations. Up to eight Diva Server adapters - offering two to 240 channels - can be installed to operate in a server. Any type of Diva Server adapter - Analog, ISDN BRI, ISDN PRI, or E1/T1, can work together in the same server.
Diva Server adapters can be used with many operating systems, offering drivers for both Microsoft Windows and Linux. Diva Server drivers for Windows are certified by the Windows Hardware Quality Labs (WHQL).
The Diva Server for MSS 2004 R2 will be available from Alliance Systems (www.alliancesystems.com). Alliance Systems offers MSS 2004 R2 software and a number of Intel-based servers in a range of integrated and ready-to-install configurations.
Part of the Windows Server System, MSS is a Web-based, speech-enabled Interactive Voice Response (IVR) and multimodal application solutions platform. As a Speech Application Language Tags (SALT)-based platform, Speech Server follows the Web application deployment model, using an ASP.NET-based Web server as the application server. The two main core components included with Microsoft Speech Server are the Telephony Application Services and Speech Engine Services, including ASR, TTS and prompt manager. MSS 2004 R2 also can be deployed in an all-in-one server configuration.
The platform offers third-party vendors the ability to add existing speech recognition and text-to-speech engines. Speech-enabled Web applications running on the platform may be developed using extensions to Microsoft Visual Studio® .NET, consisting of SALT-enabled ASP.NET controls for speech programming as well as grammar and prompt editing tools for speech application creation.