ElevenLabs Partners with IBM

ElevenLabs and IBM are collaborating to bring ElevenLabs Text to Speech (TTS) and Speech to Text (STT) to IBM watsonx Orchestrate, an agentic artificial intelligence orchestration platform, to deliver natural voice interactions that improve agentic AI-driven experiences.

By integrating ElevenLabs' TTS technology, clients can build security and compliance-focused voice-enabled agents, incorporating the nuance, emotion, and rhythm of human speech across 70 languages.

"AI agents are becoming central to everyday work, and voice is where AI either earns trust or loses it," said Mati Staniszewski, co-founder and CEO of ElevenLabs, in a statement. "Together with IBM, we're helping organizations replace robotic interactions with AI agents that people actually want to talk to, built with the security and compliance controls that enterprises require."

This integration expands agentic capabilities from text-based to voice-first interactions. With it, AI phone agents can converse in 70 languages with multiple regional accents and voices. Additionally, banks, insurance companies, healthcare providers, and utilities can provide support to more communities across key cases including customer support, sales, employee experience and internal operations.
Clients building agents with IBM watsonx Orchestrate can access ElevenLabs' speech technology, including a library of more than 10,000 l voices. Clients can also access enterprise-grade protections, including Payment Card Industry compliance for secured payment processing and Zero Retention Mode for Health Insurance Portability and Accountability Act-compliant data handling and data residency.

"We're bringing a voice to AI Agents in the enterprise. As clients increasingly deploy agentic AI that interacts with their customers and employees, they want these experiences to feel intuitive, responsive and accessible," said Nick Holda, vice president of AI technology partnerships at IBM, in a statement. "IBM's open ecosystem approach offers clients the flexibility to choose the models and tools that fit their business, and our integration of ElevenLabs into watsonx Orchestrate is a powerful example of that – enabling enterprises to deploy AI agents that sound natural, scale globally, and address security, reliability and governance."