Envox Worldwide Launches Envox 6.2 VoiceXML Studio
WESTBOROUGH, Mass. - Envox Worldwide released Envox 6.2 VoiceXML Studio, a graphical development environment that is integrated with the company's Envox 6 Communications Development Platform.
Envox 6.2 VoiceXML Studio eliminates the need to write VoiceXML code. Instead, applications are assembled from pre-built "functional blocks."
Envox 6.2 VoiceXML Studio includes the following new features:
- Database integration capabilities that provide access to and control of information sources;
- User interface enhancements including a graphical debugger;
- Java support that enables developers to customize applications with Java, as well as leverage existing Java objects;
- Multilingual support, including the ability to create applications that interact with callers in multiple languages; and,
- Email support that allows users to send email messages using Javamail.
The Envox 6.2 VoiceXML Studio enhancements that are highlighted above are in addition to the existing core features of the product which include:
- VoiceXML 2.0 compatibility. Developers using Envox VoiceXML Studio benefit from the interoperability of VoiceXML, for integrating voice solutions with automatic speech recognition (ASR) and text-to-speech (TTS) engines, data stores and enterprise applications.
- Platform support. Solutions created with Envox VoiceXML Studio can be deployed on VoiceXML 2.0-compliant gateways and J2EE-compliant application servers, such as IBM WebSphere, BEA WebLogic and Apache Tomcat.
- Create a range of voice solutions, including interactive voice response (IVR), enhanced self-service, automated directory assistance, alerts and notifications and carrier solutions, among others.
- A library of pre-built user interface components, or "dialog blocks." Included are dialog blocks for collecting credit card numbers, addresses, account numbers and much more.
When Envox 6.2 VoiceXML Studio is combined with the Envox 6.2 Communications Development Platform, the two create an integrated VoiceXML offering. Developers taking advantage of this combination gain the following key capabilities: a set of development functions not included in the VoiceXML 2.0 specification; a bridge between legacy systems and new VoiceXML-based solutions; support for speech and telephony resources; a VoiceXML gateway; the ability to deploy solutions in a range of telephony environments; and management capabilities.