Google Unveils AI Solutions for the Masses in Beta
“From the beginning, our goal has been to make AI accessible to as many businesses as possible,” says Google in a post announcing several new solutions that provide an easy way to use AI to address common business challenges.
In the post, Google outlines its newest additions all in beta now:
- Document Understanding AI--A scalable, serverless platform to automatically classify, extract, and enrich data within your scanned or digital documents.
- Contact Center AI--Builds on Dialogflow Enterprise Edition and provides key capabilities for your Contact Center—Virtual Agent, Agent Assist, and Topic Modeler.
- Google Cloud for Retail-- Includes Vision Product Search (GA), Recommendations AI (beta), AutoML Tables (beta) and enables retailers to quickly take advantage of AI for retail-specific specific use cases.
Google says it hopes to level the playing field for businesses big and small and make AI available no matter what industry you're in: "As applied machine learning serves more industries, our goal is to provide more packaged solutions as well as the best-in-class AI tools you need to deploy and customize solutions to suit your business or industry."
Inference Solutions, a global provider of Intelligent Virtual Agents for sales and service organizations, announced the global availability of Inference Studio's latest version, which makes it easier for telecommunications carriers, contact center software providers and enterprises of all sizes to harness the power of Google's Contact Center AI (CCAI).
According to Bloomberg, there are thousands of Amazon employees whose job it is to improve the AI algorithm behind Alexa by listening to and parsing your queries.