Jacent Technologies Announces OrderStream for Domino's Pizza
SANTA CLARA, CA - Jacent Technologies Inc., a provider of turnkey voice-powered applications, announced the launch of its first product, OrderStream for Domino's Pizza. Pizza restaurant customers have been placing thousands of live pizza orders through OrderStream in pilot locations while Jacent has been tuning the application and the underlying communications platform over the past 24 months. Jacent is now offering its first commercially available version, OrderStream for Domino's pizza. The solution allows Domino's customers to place takeout and delivery orders over the telephone without the need of a human customer service representative. Orders are then automatically sent into the restaurant's point-of-sale system. "Voice-ordering with OrderStream represents a quantum leap for businesses like Domino's that are reliant on their telephone operations," stated Trevor Stout, President & CEO of Jacent Technologies. "The benefits are enormous. Labor savings, reduced cost per call, increased ticket size and a host of other benefits justify the move to this proven technology." Stout continued, "OrderStream brings automated ordering within the reach of every pizza business, and will fundamentally reshape the landscape of telephone ordering for years to come." Dan Lewis, a Domino's Pizza owner explains his experience with OrderStream, "OrderStream really represents the Holy Grail for businesses like mine." Lewis continued, "Customers love it because they can order without waiting around on hold, and my employees can focus on making pies and keeping delivery times in check." OrderStream is based on a platform that allows applying the solution to any other brand's menu. Jacent is actively building versions for other restaurant brands as of this release. Shawn Cunningham, Vice President of Marketing for Jacent had this to say, "We recognized early on in our development that we needed a flexible platform that would make it simple to support different types of menus, for food or otherwise." Cunningham continued, "Coupled with industry-standard technology for connecting with back-end systems already present in these environments, OrderStream is the most comprehensive system available for delivering complete integrated voice-solutions, out-of-the-box."