LocusDialog Chosen by National Bank
MONTREAL, CANADA - National Bank of Arizona has deployed the recently introduced LocusDialogSTS Lite speech recognition system. The Lite system allows callers to request a name or a service and get connected without requiring a live operator. A member of the LocusDialogSTS family of enterprise speech telephony solutions, LocusDialogSTS Lite is specifically designed to provide internal as well as frontline speech-enabled call routing for small and medium size organization s, and also large organizations with multiple branch offices. According to LocusDialog's vice-president of sales and marketing, Larry Lisser, "This first sale of our Lite product delivers a timely message regarding the use of speech for addressing the critical communications challenges typically facing small and medium size organizations in any sector." Jeanine Brown, assistant vice president, communication systems engineer for the National Bank of Arizona concurs, "The convenience of the Lite speech solution means crucial time-saving benefits for our staff personnel. Mobile workers can reach colleagues quickly and efficiently from any phone without overburdening our operators with routine requests or consulting a directory. And, as an added benefit, our operators can devote even more of their valuable time to customer relationships."