Lyrix Announces the Latest Version of Its Enterprise Voice Portal Service
Lyrix announces the latest version of its Enterprise Voice Portal Service. In this latest 4.6 release, Lyrix provides voice-controlled access to existing corporate email stores via the industry standard Internet Message Access Protocol Version 4 (IMAP4) protocol. As part of Lyrix's Unified Communications Architecture (UCA), the Enterprise Voice Portal allows mobile employees to stay connected by using voice-activated dialing for personal and corporate directories, hands-free access to voice and email message stores and access to database-driven information resources.
Using the IMAP4, Lyrix Email by Phone service allows mobile employees to access any IMAP4-compliant message store, such as Microsoft Exchange or Lotus Notes. Voice commands provide filtering capabilities that allow messages to be searched by specific criteria such as sender, message priority, or date. By using Lyrix's PeopleFind to speak a name, portal users can locate an email from a particular sender. Messages are rendered for the caller using text-to-speech (TTS) engines from several speech vendors.
Lyrix's Enterprise Voice Portal platform provides for carrier independence by permitting connectivity to multiple carriers. It integrates with standard telephony protocols and is compatible with PBXs.