NextiraOne and Elix Sign Services Agreement

MONTREAL, QUEBEC - NextiraOne LLC, a Platinum Equity company and provider of network solutions and services incorporating voice, data, contact center and converged technologies, and Elix, a specialist in interactive business solutions for contact centers, announced a service relationship in the contact center space. In this agreement, NextiraOne and Elix will explore opportunities where Elix can provide its experienced Professional Services team to support NextiraOne with implementation projects in the United States. Elix's CTI implementation expertise dates back eight years and includes over 50 large successful North American projects. Contact centers can benefit from services and enhanced customer support as a result of NextiraOne and Elix combined resources and products. "NextiraOne and Elix share a common goal of providing clients with best-of-breed solutions for contact centers. This enables NextiraOne to bring additional value to our relationships with contact center clients," said Mike Olson, senior vice president, sales and marketing for NextiraOne. "Our similar vision and target will contribute in expanding our reach into the contact center market." "The agreement represents the most significant milestone in our North American market deployment strategy to date," said Fran├žois Rodrigue, President and CEO of Elix. "This partnership will enable US Contact Center clients to benefit from Elix's vast experience in advanced contact center applications."
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