NoHold Increases Supported Languages to 13
noHold, a provider of Web-based customer self-service solutions, has expanded the number of languages its virtual assistant technology supports to 13 l.
noHold's virtual assistant technology is now able to support Chinese (traditional and simplified), Dutch, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, and Turkish.
"Providing support in one's native language is more important than one may think," said Diego Ventura, CEO of noHold, in a statement. "It creates affinity with the brand and decreases customer effort to get where they need to go. Using pattern-recognition-like algorithms in our natural language processor allows us to localize a virtual assistant in only a few days."