North America to Continue to Dominate the Speech Analytics Market
The North American speech analytics market is projected to grow at a compounded annual growth rate of 21.4 percent through 2019, according to a report from ReportLinker.
Although the United States holds the largest share of the North American speech analytics market, Canada is expected to grow considerably. The growth of speech analytics in this region is driven by high penetration in the media and entertainment, healthcare, government, defense, and aerospace verticals.
Geographically, North America is estimated to command 51.13 percent of the total global speech analytics market. The U.S. holds 71.21 percent of the overall North American speech analytics market.
The North American speech analytics market is primarily driven by the technological advancement and extensive use of call centers in this region./p>
The report also notes that the North American speech analytics market is dominated by NICE Systems, Verint Systems, and Nexidia. New product launches, partnerships, acquisitions, and collaborations are the major strategies adopted by most of the players to achieve growth in the North American speech analytics market.