Nuance Launches New Version of eScription Platform

Nuance Communications announced the availability of version 9 of its eScription on-demand platform for computer aided medical transcription (CAMT), a solution used by healthcare organizations to increase productivity and save costs associated with medical transcription (MT).

The new version, which has been successfully deployed at multiple eScription customer sites since spring 2009, introduces enhancements to all five components of the eScription platform, including dictation, background speech recognition, editing and transcription, document distribution, and electronic signature. Among its many new features, version 9 offers significant advancements in document quality review and administrator efficiency, benefiting organizations with in-house MT staff and fully outsourced models.

Nuance worked closely with its customers to develop and execute on the more than 30 new features included in eScription version 9. Customer input for the version 9 release was initiated at the 2008 Product Advisory Meeting, an annual event at which eScription customers identify, discuss, and prioritize areas of need in clinical documentation.

With the introduction of version 9, healthcare organizations now have enhanced quality assurance, improved transcription workflow, easier configuration and management, more options for dictating clinicians, and even higher quality draft documents.

“The latest version of the eScription on-demand platform caters to all touch points that contribute to high-quality clinical documentation, including the transcriptionist, the transcription manager, and the clinician. Clinicians have more options for recording and reviewing medical records, transcriptionists have more quality assurance and editing tools, and administrators are able to more effectively communicate priority and workflow commands,” said Peter Durlach, senior vice president product strategy and marketing at Nuance Healthcare. “Over the past year our team, including our eScription customers, has worked hard and cohesively to develop the enhancements that today make up version 9 of the eScription platform. We’re extremely pleased with the features made available as part of this offering.”

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