Optus Launches Voice to Text Service Powered by SpinVox

Australian telephone carrier Optus has launched Voice to Text service, which uses SpinVox's voice-to-text conversion to deliver voicemail messages as text to a user's mobile phone.

Instead of customers having to listen to their VoiceMail message to capture important information, a text message of the VoiceMail will automatically be sent to a customer’s mobile phone. Once read, the message can be replied to, forwarded and saved. The caller’s number is presented as the sender of the text to make it simple for customers to reply with a voice call or text.

“Optus’ Voice to Text service is the simple and convenient way to receive a message when you miss a call," said Jim Jaques, marketing director at Optus Consumer. "Whether you’re in a business meeting or you’ve got your hands full with children at the supermarket, sometimes you just can’t answer the phone and instantly reading an important message on your mobile can make life much easier.”

“This deal not only brings voicemail-to-text to Optus mobile customers, it also adds to the millions of SpinVox users on five continents who are already enjoying the power of reading their voice messages," said Anandh Maistry, SpinVox's vice president of  Asia Pacific. "Voice-to-text is a truly exciting category of voice service which is spreading across the globe at an impressive rate and is now the fastest-growing network service since SMS.”

All new Optus Consumer and Small and Medium Business Post-Paid mobile customers will automatically receive a 14-day free trial of Optus Voice to Text upon activation. Existing Optus Consumer and Small and Medium Business mobile customers can opt-in to the 14-day free trial by texting the word “ON” to 7746. At the conclusion of the 14-day trial customers can choose to continue their Optus Voice to Text service for $6.99 per month, which includes unlimited messages.

Optus’ corporate and government customers can also benefit from an Optus Voice to Text trial, ensuring that business professionals and project teams can experience the improved communications and response times that Optus Voice to Text users will enjoy. Optus Business customers can speak to their account managers for more information.

To distinguish from thumb-typed texts, every SpinVox converted message will appear within speech marks and carry the ‘spoken through SpinVox’ tagline, ensuring customers recognize the difference in message style.